UCLA Media Reserves experienced an outage that started on Sunday, April 21, 2024, at 4:00 PDT and was resolved on Sunday, April 21, 2024, at 7:15 PDT. During this time, there was an interruption accessing BruinCast videos via UCLA Media Reserves.
Outages
Poll Everywhere experienced an outage that started on Wednesday, April 3, 2024, at 2:49pm PDT and was resolved on Wednesday, April 3, 2024 at 3:42pm PDT. During this time, users were unable to insert activities into Google Slides presentations, and placeholders did not show slide content in other presenter applications.
Bruin Learn / Canvas experienced an outage that started on Tuesday, February 13, 2024, at 8:54 am PST and was resolved on Tuesday, February 13, 2024, at 10:23 am PST.
On Wednesday, 12/6/2023, Gradescope experienced a service incident. Our internal testing revealed latency issues in syncing the course roster and grades, affecting operations between 7:35 am and 10:27 am.
There was a Kaltura Service Interruption for Zoom Cloud Recording migration on 11/13/2023 at 2:00 pm that was restored at 6:25 pm. This affected Zoom Cloud Recordings migrating to My Media and Media Gallery.
Poll Everywhere is deploying a new version of Poll Everywhere for Windows. Starting on Tuesday, October 17, 2023, from 12:30 - 2:32 PDT, users may have experienced issues logging in using Windows Version 4.0.0.
W.W. Norton experienced an outage that started on Tuesday, October 2, 2023 at 3:49 PDT and ended on Wednesday, October 4, 2023 at 2:13 PDT. Some W.W. Norton users were unable to use annotation and highlight features in Norton Ebooks and Norton Illumine.
Kaltura experienced a widespread outage that started on Thursday, September 28, 2023 at 1:45pm PDT and ended on Thursday, September 28, 2023 at 3:35 pm PDT. This included videos on Pages, My Media, and course Media Galleries.
Canvas experienced issues with their “Chat with Canvas Support” service (available in the Help menu) on Wednesday, September 27, 2023. They closed down their chat service while a fix was being implemented.
Panopto experienced a service outage on Monday, September 25, 2023. During the outage, end users were unable to access the site, or view, edit, and upload new recordings.